Contact Us

It takes a lot of organization and passion to run and sustain an online casino, offering nothing short of excellence. The customer support team is standing by at your beck and call.

Friendly Customer Support

Winning and having fun is the name of the game here at Lucky Red Mobile Casino, and these are the only things management wants its members to focus on. The customer support team is more than equipped to handle all your support needs.

The primary way to get in touch with the customer support staff is through live chat. Throughout the site, you will find a tab for live chat. Clicking it pulls up the form. For further and easier access, there is a drop-down menu with many options to select from. After that, it shouldn't be long before you're connected.

The other customer support options are email and toll-free phone. When sending an email, please allow a couple of business days for a response. There is also a toll-free phone line so it won't cost you anything to call. The customer support team is standing by 24/7, 365 days a year to help you.

Other Customer Support Methods

For those who want quicker answers on their own, Lucky Red Mobile Casino also offers extensive self-help customer support. One quick way is the frequently asked questions section. In this area, members can find quick answers for popular issues such as registering and opening an account, and other common questions such as who Lucky Red Mobile Casino is.

Other sections include what you need to get started and the appropriate documentation for setting up your account. And of course, we cannot leave out the cashier. More info and quick answers on the role of the cashier and dealing with it are right here in the frequently asked questions section.

For those who want more information on bonus terms and requirements, there is an entire section covering all of that and more. They even go into detail about the comp points you earn. There is a section for technical questions as well. There is even a section devoted to the privacy policy and the information they collect.

All members of Lucky Red Mobile Casino receive 24-hour customer support, and the team is available to assist with any question you may have regarding any aspect of the casino, be it making a deposit, a bonus inquiry, or help with downloading the casino software.

You may call the team toll-free from the US at 1-866-513-0857 or use the live chat or email options, and the friendly and helpful team will do their very best to answer all questions as swiftly and as efficiently as possible.